Why do you need CRM integrated FSM software?
CRM feature helps you store customer data and convert a qualified sales lead into a customer. In addition, Field service management is responsible for the after-sale process, in which businesses manage their team of field technicians, oversee service delivery, and ensure quality service. What is a CRM feature in field service? CRM feature in FieldWeb is nothing but a feature that helps your business deliver onsite service to customer locations. The field service management software blends process automation, job scheduling algorithms, and mobility to prepare mobile workers for success when they’re on the job site addressing problems for customers. Key Features of Field Service CRM Optimized Scheduling CRM feature in the field service management software enables your company: To assign jobs to the people. Maintain equipment automatically. Schedules work orders to field technicians and even cases to customer service reps. Using Field Servic...