Field Service Management Software for Medical Equipment Industry
In today’s world, the sale is only a tiny portion of the revenue you drive from your customer. It’s all about the service you provide, the field service management software for the medical equipment industry, along building an ongoing customer relationship with multiple sources of revenue. But medical device manufacturers make complex products that they can not fix with just a phone call. Managing technicians in the field across disconnected processes can create a fragmented customer experience, leading to low customer satisfaction and, eventually, to lost customers. Minor errors can make service performance plummet — and costs skyrocket. It is why field service matters more today than ever before. Challenges faced by the Field Service Management Software for Medical Equipment Industry Field Technicians are at the operational centre of every Medical Devices manufacturer: From installing & maintaining costly equipment to inspecting & repairing devices where i...